When a command is selected, a confirmation window is displayed. The following commands are available from both the ROP and the OOP: The bottom line of the operator panel displays the Citibank logo on the left and the node ID on the right. This area remains blank if there are no outstanding errors or warnings. The next eight lines of the operator panel are reserved for any specific device errors or warnings. The second and third lines of the operator panel display the Expanded State Description and are a more detailed description of the current state of the ATM. The top line of the operator panel display is the Overall State Description, and is an abbreviated text description describing the current state of the ATM. Significant differences are noted where applicable. Keep in mind that there are some minor differences in the way that the operator interacts with these applications due to the differing input methods. NOTE All the instructions in this appendix apply to both the ROP and OOP because they are functionally equivalent. For security reasons, if the front fascia of the ATM is closed while the OOP is still activated, the command buttons are disabled.

The Touch Screen is used for operator input and the system keyboard is not needed for most operations.Ĥ. Holding down the mode switch again returns the main display to the Hello screen (or the Out-of-Service screen if the ATM is not in Up state).ģ. Hold down the mode switch for about 2 seconds to activate the OOP on the ATMs main display. Find the mode rocker switch, located behind the fascia at the top right of the enclosure. The lock is located on the upper left fascia panel.Ģ. Insert the key and unlock and pull open the front fascia of the ATM. To activate the Onscreen Operator Panel (OOP), follow these steps:ġ. On Opteva front-service models, which have no separate display panel, the customer display is used for operator functions. The system keyboard (available inside the ATM cabinet) is used in conjunction with the ROP for performing operator functions. Implications of the findings and future research directions are also discussed.A Using the Operator Panel of a Diebold Opteva ATMOpteva rear-service models include a rear display panel which provides status information and facilitates diagnostic and maintenance operations (referred to as the Rear Operator Panel or ROP). Along with the suggested model, the presented case of factors promoting successful m-banking services will help many mobile industries around the world envisage a successful and stable mobile–financial services market and accelerate their development. The model further extends and explains that good menu design is a dominant factor in perceived usability of m-banking services, while low monetary costs (i.e., charges and fees) and provision of various banking functions can improve m-banking users' perception of the value of m-banking services. The results of the study indicate that perceived usability, channel preference, and perceived value are three major determinants of sustained mobile banking use.

The present research examines the extent of mobile banking service usage of 370 Korean mobile-baking users in the post-adoption stage.

Moreover, despite the huge market potential of and recent technological advancements seen in the mobile-commerce market, little is known about the factors that can influence sustained use of integrated mobile financial services after adoption. While an extensive array of research has examined various theoretical antecedents of the intention to adopt and use new technologies, only a handful of studies have examined the extent of current usage of a system. This research develops and empirically tests a theoretical model that explains sustained use of mobile banking services.

Citibank atm keypad layout